Shipping policy
Shipping Policy
Last updated: June 7, 2026
Digital Products All digital products are delivered instantly via a download link sent to your email upon purchase. No shipping is required. Please check your spam or junk folder if you don't see the email within a few minutes.
Handmade Jewelry We carefully handcraft and package each jewelry order with love. Please allow 3–5 business days for processing before shipment.
Domestic Shipping (United States):
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
International Shipping:
- We currently ship to select international destinations. Delivery times vary by location and are typically 10–21 business days. Customers are responsible for any customs fees or import duties.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days at crystalcoppercreations@proton.me with your order number and photos if applicable. We will do our best to make it right.
Contact Us Crystal Wisdom Creations 5701 NE 102nd Ave, L66 Vancouver, Washington 98662 United States crystalcoppercreations@proton.me